Using Data Analytics, Product Experience & Innovation to Build a Profitable Customer-Centric Strategy

Current attendees include:

Acquity Group | Aetna | American Health Alliance ACO | Aspen Institute | Assurant Health | BDC Advisors | Blue Cross Blue Shield | Blue Cross Blue Shield of Michigan | Care Centrix | Chicago Health ACO | Chicago Institute of Design | CIGNA | Citi | CMS States Medicaid Program | Columbia University Health Innovation Lab | Department of Health and Human Services | Forbes | Geisinger | HCSC | Health Care Incentives Improvement Institute | Health Resources Ltd | HIMSS | Humana | Illinois Health Information Exchange | Kaiser Permanente | Health Information Exchange | Maryland Health Care Commission | National Readmission Prevention Collaborative | Northwestern University | Sharp Healthcare ACO | United Healthcare | University of Illinois Hospital & Health Sciences System | UPMC | VillageMD | Walgreens | WebMD | WellPoint Healthcare | Zipari

Check out the full details of Who You’ll Meet here

Takeaway business ROI:

  • Drive business value with customer analytics: learn what every business person needs to know about analytics to improve your customer base
  • Debate key customer trends with payer, provider and ACO organizations to improve your customer centricity
  • Build data sharing partnerships to determine your future strategic direction critical to making fact based decisions 
  • Improve the patient experience and learn how to implement customer journey mapping to retain subscribers
  • Monitor behavior trends to anticipate customer buying decisions & deliver the right care
  • Discover new marketing channels, design and messaging to continuously engage customers to improve population health
  • Integrate data from multiple data sources: extract the right consistent data from multiple data streams and implement them in your customer engagement strategy

Customer Analytics & Engagement in Health Insurance will bring together leading decision makers from payers, ACOs, providers, Government policy makers and innovative technology firms to discuss the best strategies for improved customer centricity in the growing healthcare retail market.

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The following list is a sample overview of over 60 companies who participated in our research which is being integrated into the developing agenda.


Segmedica, Horizon Healthcare Services, Penn Medical Center, American Health Alliance, Kaiser Permanent, Walgreens, UPMC Health Plan, IBM, Centre for Health Information and Analysis, Amerihealth Caritas, White House Healthcare, Aspen Institute, HIMSS, Stoltenberg, Aetna, AHS ACO, United Healthcare, AHIP, Florida Blue, SAS, Humana, Partners HealthCare, Healthcore, Optum, Wellpoint, Health Net, Illinois Health Exchange, CHITREC, National Readmission Prevention Collaborative, Google, University of Miami - Miller School of Medicine, Amazon, Cigna, Mercury Advisory Group, Target, CMS, HCSC, Citi, Forbes.

Reasons Why You Cannot Afford To Miss

  • Focused and timely program developed by leading payer, ACO and provider figures globally
  • Discover best practices in working with providers and create synergy in targeting customers
  • Meet and learn from leading insurance professionals highlighting problem areas and industry trends
  • Raise questions on issues that are prohibiting efficiency and sharing of data
  • Compare and contrast a range of case studies detailing effective partnerships
  • Discover the basics in assessing your customer base and benefits in using advanced analytics
  • Partnerships and cooperation are continually developing in healthcare, network and make the most of business development opportunities
  • Excellent opportunity to get in-depth training on crucial marketing implementation for customer engagement
  • Remain at the forefront of industry development through recognition of excellence
  • Take advantage of the many opportunities to meet and discuss with speakers and delegates during the networking sessions
  • Discover the latest in health technology and hear from investors where they are putting their money

Inquiries should be directed to:

Shane White

Director – Healthcare
FC Business Intelligence
Telephone: 201.204.1691
T: 201.204.1691
E: Click here

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